Welcome to Bazinga's Help Centre

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Here you can find our most commonly asked questions. If you can't find an answer here, use our search engine for more specific isssues.

Who is Bazinga for?

Bazinga is for residential Communities who want to manage themselves more efficiently. We distribute information, stay organized, and make your Community amazing.

How will Bazinga help me as a Council member?

Bazinga reduces the time and effort that your Council role demands. It's a secure environment that allows Residents to access the information they need on their own while improving communication Community-wide.

What kind of Community is Bazinga best suited for? 

Regardless of the age of your building, Bazinga is best suited for Communities that are between 10-300 units in size.

What if my building is professionally managed?

That’s no problem! We created Bazinga for Council members so it’s really up to you if you’d like to invite your Property Manager into your Bazinga Community.

How can I get Bazinga set up in my community?

To sign up your community visit: https://app.mybazinga.com/register/council. All you need to do is enter your name and email and a private demo community will be created for you. You can try out the product and invite your fellow council members into your community to try it too.

Once you've decided you'd like to keep Bazinga for your community, you'll be provided with a marketing package to alert residents to sign up their account.

Is there an installation Bazinga?

Bazinga is a web-based application which requires no installation of software to your computer. Your community is created instantly when you choose to Get Bazinga but there are some details our customer success group will need to personalize for you.

Once you provide us with your community name, address and your unit numbers, we will update the information for you. Send the info to us when you're ready and we'll have it imported in no time (support@mybazinga.com).

Who can access my Bazinga community?

In short, only registered residents that your council has approved to join can login. bazinga! is a private and secure environment accessible only to those people in your community.

Is my data safe with Bazinga?

Yes. Bazinga houses your data in a distinct server environment that is not shared by any other community. These Microsoft Azure servers (https://azure.microsoft.com/en-us/) have a high level of redundancy and security to ensure that your data is safe. More than 50% of the Fortune 500 companies use these servers, and you are further protected by our login algorithm.

How do I get my residents onboard?

We’ve got some tools to help. Once your Community has been setup, you will be provided with a marketing kit that you can use to alert your residents about Bazinga. They will be able to register themselves at https://app.mybazinga.com/register/resident and a member on Council can then verify their details and approve their request.
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