Community administrators can create custom attributes to assign to resident and unit profiles using tags.
Tags allow community administrators to filter people and units that share commonalities and send targeted messages when needed.
For example, council may want to send a message to all residents with pets in their unit to remind them to keep them on-leash in the common areas.
Creating Unit and Resident Tags
Click the gear icon () next to the name of your community on the top right corner of the screen to open the Admin Panel.
In the Tags area, click the Edit button.
Type the name of your tag and press Enter.
Once all tags are entered, click Save.
Assigning Tags to Units & Residents
Community administrators can assign tags to both Unit Profiles and Resident Profiles.
To begin, select a Unit or Resident profile in the Our Community section.
Click the Edit button next to Administrative Information
Enter the tag(s) you would like to add in the tags pick list. You can add as many as you'd like.
To learn how to send a group message based on tags, please see the article Send One-to-One and Group Messages
Questions? Contact the Customer Success team at firstname.lastname@example.org or submit a request through the Help Centre.